Ever wish you had better visibility into your shipping data? Imagine being able to see your shipping costs vs shipping rates, your customers’ shipping preferences, and your shipping profitability, all in one place. What could become possible for you? With powerful shipping data at your fingertips, what new opportunities could you unlock for your business?

The Cost of Insufficient Shipping Data

Today, most eCommerce brands are grappling with insufficient shipping data. Many teams are forced to rely on guesswork or general trends to make critical decisions, such as when to offer free shipping or how to optimize delivery speed. This lack of precise shipping data leads to significant financial loss. The eCommerce sector loses a staggering $18 billion annually to cart abandonment, with 71% of these cases being driven by shipping related issues, including high costs and slow delivery (Baymard). 

It’s no wonder cart abandonment is so prolific. Without clear insights into your shipping data and customer preferences, you’re left guessing which strategies might work best. Imagine making sales or marketing decisions without solid data – your results would no doubt suffer. Yet, for many businesses, shipping remains an area where critical decisions are made without the necessary shipping data to back them up.

But it’s not your fault. Until now, the tools for shipping data visibility weren’t readily available. The challenge of accessing detailed shipping data has been a roadblock, but that’s about to change.

Get a Complete Picture of Your Shipping Data with All-New Analytics

With ShipperHQ’s All-New Analytics, you can now make data-driven decisions that help you deliver a customer-friendly shipping experience. This massive feature upgrade provides eCommerce teams unparalleled visibility and insights into their order and shipping data, eliminating guesswork and allowing for a more strategic approach to shipping.

Access Unrivaled Shipping Data

If you’ve ever tried to analyze your shipping data, you’ve probably dealt with time-consuming reports, overwhelming spreadsheets, and manual data entry from various disparate systems. Say goodbye to all of that – because it’s a thing of the past. With our new Analytics feature, you can see over a dozen key shipping performance metrics in one user-friendly dashboard with charts, visualizations, and custom filtering options.

Here’s what you can do with ShipperHQ’s All-New Analytics.

1. See Your Shipping Data Like Never Before

Gain instant access to business-critical metrics like shipping profitability, average order value, and conversion rates. Visualize your shipping data with intuitive charts that reveal crucial information about your customers’ shipping preferences, rating accuracy, and the popularity of different shipping methods.  

2. Understand Customer Shipping Preferences

Become an expert in your customers’ shipping preferences. Discover what customers prioritize and adjust your offerings accordingly to meet their expectations. 

3. Make Data-Driven Decisions

Eliminate guesswork. Empower yourself to make smarter, data-driven decisions that directly impact your growth and your bottom line. Use your shipping data to make informed decisions instead of leaving your shipping strategies to chance.  

4. Optimize Your Shipping Experience

Tailor your shipping experience to your customer preferences. Implement adjustments, test the impact, and iterate to optimize your shipping experience. Additionally, watch your conversion rate go up and your shipping costs go down. 

5. Save Time and Money

Ditch the time-consuming Excel spreadsheets. Quickly access the information you need without having to manually pull data from multiple sources. 

6. Get Custom Insights

Whether you want a quick overview or a deep dive into specific data points, the All-New Analytics dashboard has you covered. Advanced filtering options allow you to pull the exact information you need, thus providing actionable insights that drive growth. 

7. Measure and Forecast Results

Gain confidence in your shipping configuration. The All-New Analytics allows you to accurately measure the impact of changes to your shipping rates and rules, enabling you to forecast results and make informed adjustments. Hence you can identify which shipping strategies boost your revenue and which ones increase costs. With these detailed insights, you can pinpoint the shipping levers that maximize carts and conversion.

Tap Into Your Shipping Data to Gain a Competitive Advantage

With unparalleled insights into your shipping data, you can build a definite strategic advantage. Here are some of the 12+ critical business insights you can track with ShipperHQ’s All-New Analytics:

• Average Order Value (AOV): Track and analyze trends in your order value over time. Use filters to see how different variables impact your revenue to optimize pricing strategies.
• Conversion Rate: Dive into your conversion rate data to understand performance over time. Utilize filters to identify the factors influencing your sales success.
• Shipping Profitability (Collected vs Cost): Measure your shipping profitability by comparing collected shipping fees with actual costs. Identify net gains or losses to make informed adjustments that boost your bottom line.
• Geographic Insights: Visualize customer activity by country to uncover valuable geographic trends. Additionally, optimize your shipping rates and coverage based on regional demand.
• Top Shipping Methods: Get a detailed breakdown of the most popular shipping methods among your customers. Therefore, align your offerings with their preferences to enhance satisfaction and loyalty.
• Shipping Preferences (Cost vs. Speed): Understand whether your customers prioritize cost or speed in their shipping choices. Also, use these insights to fine-tune your shipping configuration for maximum appeal.
• Free Shipping Analysis: Compare how often free shipping was selected with how often it was offered. Use this data to balance offering free shipping with maintaining profitability.
• And many more!

Welcome to the Era of Smarter Shipping

With ShipperHQ’s All-New Analytics, you can use your shipping data to grow your business. Reduce cart abandonment and enhance customer satisfaction with a data-driven shipping strategy. See it in action: