Category Archives: Shipping News

The UPS CGI Rating API and It’s Impact on UPS Rates for Magento 1.x and 2.x

Author: Liz Van Hoose  |  January 8, 2019

UPDATE: JAN 11 – UPS has restored service on the HTTP endpoint for their CGI Rating API, but action is still required

UPS has re-activated the HTTP endpoint for the CGI Rating API, meaning rates will now be returned via this endpoint. The HTTPS endpoint continues to work as expected. For background on this issue, see our original post below.

However, the CGI Rating API is still a legacy, deprecated API and:

  • Produces inaccurate results
  • Does not support newer UPS services
  • Has no uptime or EOL guarantee
  • Has no official support from UPS.

This means remaining on the CGI Rating API via HTTP or HTTPS continues to presents a risk to your site.

How do I know if my site is at risk?

You are not at risk if you use ShipperHQ
ShipperHQ uses the latest version of the modern UPS XML API and is continuously updated to account for any future changes. No action is required.

You are not at risk if you use WebShopApps extensions which rely on live UPS rates
WebShopApps extensions like Dimensional Shipping use live UPS rates and already require the use of the XML API. Therefore, these extensions are not impacted.

You are not at risk if you use Magento’s native implementation of the UPS XML Rating API
You can confirm this by checking the “UPS Type” set on the UPS Shipping Method in your Magento Admin Panel. On Magento 1.x this is found under System > Configurations > Shipping Methods > UPS. On Magento 2.x this is found under Stores > Configurations > Sales > Shipping Methods > UPS.

If the “UPS Type” is “United Parcel Service XML” you are using the XML API and are not at risk. If the “UPS Type” is set to “United Parcel Service” you are using the CGI API and are at risk.

What Actions Should I Take?

To avoid future impact, we continue to recommend that all merchants move to Magento’s native XML implementation or a service like ShipperHQ which is continuously updated with any UPS API changes.

If you are unable to immediately move off of this deprecated CGI API, we recommend as a stopgap that you move to using the HTTPS CGI Rating API endpoint following the steps outlined in our original post below.

If you need assistance with generating XML credentials for Magento’s native implementation, contact your UPS Account Representative. If you’re interested in learning more about how ShipperHQ helps protect merchants from incidents like this, please contact us.

Thanks to Kris Brown (@kab8609) for flagging this issue and the temporary resolution using HTTPS to us via Twitter!


 

Original Post from January 8, 2019

Changes to UPS Support for CGI Rating API

If you’re a meScreen Shot 2019-01-07 at 5.31.05 PMrchant on Magento 1.x or 2.x who is not seeing UPS rates returned as of Sunday, January 6th, this may be due to changes in UPS support for their legacy CGI Rating API.

UPS has made a change requiring that rating via their CGI Rating API, which is a native Magento option, and no longer allows HTTP connections but instead requires HTTPS. By default, Magento attempts to connect using HTTP.

Since the CGI Rating API is a legacy API with no official support by UPS, we recommend switching to the UPS XML API. The CGI Rating API does not return accurate shipping rates and may be disabled entirely in future.

If you are unable to immediately move to XML, as a stopgap steps to move to HTTPS for the CGI Rating API are below.

ShipperHQ/WebShopApps Customers

ShipperHQ customers are not impacted by this change, no action is required. All WebShopApps extensions that require live UPS rates (for example, Dimensional Shipping) require XML rating and are therefore not impacted.

Merchants Using UPS XML Rating API

All merchants using the UPS XML Rating API are not impacted by this change.

What to Do if  You are Impacted

While we and UPS have recommended moving to the XML Rating API for many years, if you must continue to use the CGI Rating API as a stopgap measure, you can change to using HTTPS and reactivate your rates for the time being using the steps below.

  1. On the M1 dashboard, go to System > Configurations  > Shipping Methods > UPS
  2. On the M2 dashboard, go to Stores > Configurations > Sales > Shipping Methods > UPS
  3. From UPS, set “UPS Type” to United Parcel Service
  4. Under “Gateway URL,” manually add an “s” to “HTTP” to the website address listed in this field

Link to full article

The UPS Freight Strike and Its Potential Impact on Shipping

Author: Karen Baker  |  November 5, 2018

UPS LTL Freight to Resume Pickups 11/11

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Update from the Wall Street Journal on November 11, 2018:

“United Parcel Service Inc.’s UPS -0.07% freight workers ratified a final contract offer, averting a work stoppage that prompted the carrier to clear its network ahead of the vote.

The final offer cleared with 77% of votes cast approving the five-year contract, the Teamsters union said Sunday. The agreement covers 11,600 workers.

UPS said it would immediately resume pickups for its freight customers, which primarily ship heavier goods and bulk shipments that move on pallets.”

 

Previous blog content:

UPS LTL Freight to Stop Pickups on 11/7

UPS Ground Freight (LTL) has announced that they will stop pickups on Wednesday, November 7th to ensure customers do not have LTL shipments stranded in the UPS Freight network in the event of a work stoppage.

If you need to ensure you can have your LTL shipments picked up, ShipperHQ is recommending that you switch to a different LTL carrier until UPS Freight is able to once again pick up and deliver LTL shipments.

NOTE: This does not affect UPS Small Package or UPS Ground with Freight pricing (GFP).

Details

UPS Freight is planning on emptying their network of freight within their system by Friday, November 9th. They are also only guaranteeing delivery of ground freight (LTL) shipments through Thursday, November 8th.

According to UPS’s official update on the service outages, the last days for ground freight (LTL) pickup will be as follows:

  • Thursday, November 1 for 5-day shipping commitments
  • Friday, November 2 for 4-day shipping commitments
  • Monday, November 5 for 3-day shipping commitments
  • Tuesday, November 6 for 2-day shipping commitments
  • Wednesday, November 7 for 1-day shipping commitments

ShipperHQ/WebShopApps Customers

If you are using UPS Freight you will continue to get rate estimates for all shipments, including shipments that have estimated delivery dates after November 8.

If you attempt to have a shipment scheduled to be delivered after November 8, you will not be able to schedule a pickup.  To ensure that your LTL shipments will be picked up, we recommend you switch to an alternative carrier during this time. If you need assistance with selecting a carrier at short notice, please contact us.

We also recommend switching on a backup carrier in ShipperHQ. Although we have been informed rating will still work, we cannot guarantee this functionality.

Other Merchants/Retailers

Please check with your software provider to ensure that you will still be able to do rating throughout this period.

ShipperHQ will continue to monitor the news regarding UPS Freight’s ability to support LTL shipping and provide more details as they are announced. We expect UPS to release more information about how and when services will be resuming by Monday morning.

 

Link to full article

Deliver Security & Convenience to Your Customers by Offering Ship to a UPS Access Point TM Location

Author: Ashley Overton  |  July 10, 2018

shq-ups-access-pointConvenience is one of the key factors turning customers to online shopping. As a way to expand that same convenience and positive experience to delivery, we have teamed up with UPS® to make it simple for retailers to offer the option to ship to a UPS Access Point location to their customers. The UPS Access PointTM program allows these retailers to ship orders to nearby retail locations, so customers have a secure location to hold and pickup orders.

UPS launched their UPS Access Point program in New York City and Chicago in 2014. At that time, the program proved to be a great option for those living in large cities filled with apartments and hard working individuals. It then expanded to additional cities in 2015. And, due to its success, there are now nearly 9,000 UPS Access Point locations in the United States alone.

A Convenient Alternative to In-Store Pickup

45% of millennials prefer to have packages shipped somewhere other than their home.

UPS Access Point locations take the convenience of In-Store pickup to the next level. It allows customers to avoid the rush in the store while giving them the option to pick up their order at a closer location with extended evening and weekend hours. Offering extended pickup hours is a huge plus for those who work and have busy schedules, it allows them to pick up their packages on their own time without hassle.

And, to add to the fun, customers are normally faced with lower shipping costs when choosing the option. Shipping costs are a determining factor for many online shoppers. If faced with high shipping costs, many will abandon cart and move on to a competitor.  By shipping to a commercial location within the UPS Access PointTM network, you will be presented with lower costs which opens the option of enhancing customer experience and beating out the competition with lower rates at checkout.

Make sure the delivery reaches the customer

The ship to UPS Access Point option is also becoming increasingly popular due to the security it offers.

We’ve all seen videos showing individuals snatching packages from doorsteps, leaving customers frustrated not only at the thief, but the retailer as well. The retailer is then faced with a tough decision: Do you replace and resend the item for free? Or risk your customer leaving a bad review due to an extremely negative delivery experience although you have done your part in getting the item to its destination?

With UPS Access PointTM delivery, both the retailer and their customer can be rest assured that the delivery will be safely held until the customer is ready to pick it up. Which means you aren’t left with the cost of sending the item again and will have greater visibility on who is picking up the delivery. In turn, you should see an increase in customer satisfaction.

How you can offer UPS Access Point delivery

Both ShipperHQ and UPS work to help our merchants stay ahead of the curve by giving them the tools they need to easily move their businesses forward.  Both companies understand that an excellent shopping experience has to include great shipping options, so we have come together to offer retailers a Free ShipperHQ Plan for Ship to UPS Access Point.

You can easily sign up for your Free Ship to UPS Access Point Plan and activate UPS Access Point option in your checkout by signing up for a UPS account and setting up Ship to a UPS Access Point location information as a carrier in ShipperHQ.

If you already have a ShipperHQ account, or would like to upgrade your ShipperHQ account so you have access to all the bells and whistles, you’re in luck! Every ShipperHQ plan offers UPS Access Point delivery as a small package option. You will have the option to customize your UPS carriers with restrictions, discounts, surcharges and much more.

Contact us to learn more about how you can upgrade to a Standard, Pro or Enterprise ShipperHQ plan for free through the UPS Customer Technology Program (CTP).

Link to full article

ShipperHQ and GDPR: Important Information for ShipperHQ Customers

Author: Daniel Ziegler  |  June 4, 2018

If you do or your company operate in the EU or European Economic Area (EEA) or if you do business with anyone located there you’ve likely already heard about the General Data Protection Regulation (GDPR) that goes into effect today. In essence, GDPR is a set of laws and regulations backed by stiff penalties that apply to all organizations worldwide who collect, store, or process information about individuals in the EU. Since GDPR is a far-reaching and complex set of laws and regulations it’s important to seek other resources to understand GDPR and your obligations under it. For example, IAPP and DMA provide useful resources and companies like MailChimp and DotMailer have done an excellent job of compiling important information you should know.

We’ve always placed a high value on the privacy of the information shared with us by merchants using ShipperHQ. Because of this and by keeping the personal information we gather to the minimum required for ShipperHQ’s functionality, we’ve been compliant with many of the requirements of GDPR for a long time and nothing changes in how ShipperHQ functions. In the past few months, we’ve undergone an extensive review of our policies and procedures and can confirm that effective May 25th, 2018 we are compliant with GDPR.

We’ve taken a number of steps to ensure compliance:

  • Updated our User Agreement to make privacy and data handling much more clearly defined for ShipperHQ customers
  • Updated our Privacy Policy with additional tools and safeguards for your data and your customers’ data
  • Provide an optional Data Processing Addendum (DPA) providing additional protection to our customers who need it
  • Compiled a list of sub-processors we use which is available to our customers
  • Established training for current and future employees in data privacy

To help you understand how these changes impact you and your customers, we’ve also compiled this summary. This summary is not legal advice but we hope it serves as a useful outline for you. If you have a ShipperHQ account and are impacted by GDPR it’s important that you understand what we’re doing to be compliant by reading our updated Privacy Policy and User Agreement and contacting us if you have any questions.

For Retailers Using ShipperHQ

We collect some information from you when you set up your ShipperHQ account or as you set up additional features and functionality. This information can include:

  1. Your name and contact info so that we can get in touch with you about your account or, if you allow us to, send product updates and messages about new features from us or our partners.
  2. Billing information which might include credit or debit card details, billing addresses, or bank details. This information is only used to pay for your ShipperHQ account.
  3. Information you provide while setting up your ShipperHQ account which may include warehouse addresses, account details for your service providers, etc. This information is only ever used to allow ShipperHQ to do what you tell it to do.
  4. Information from shipping quote requests you send to ShipperHQ while using our system. See the section for Customers of Retailers below for more information on what information is collected and how we use it. 

If you’re using ShipperHQ, you’re also providing us with some information about your customers. This information and how it’s used is explained more fully below but it’s important to understand that it is your responsibility to ensure that you have the right to collect this information from your customers and protect this information while it is in any system you control and while it’s being sent to us.

Your data is your own

All of the configuration and usage information in your ShipperHQ account is your data. For personal information contained in configuration and usage data, you can ask us at any time to remove this information from our system and we will do that within a reasonable timeframe. Since this data is used to enable specific functionality in ShipperHQ, if you ask us to delete some or all of your data we may inform you that this will mean you can not use certain functionality or would need to cancel your ShipperHQ account entirely. If this is the case, the decision is always yours under the terms of our User Agreement.

We are required by law to keep a record of some information for a certain amount of time even if you cancel your ShipperHQ account. We will only keep the information required by law and let you know exactly what we will keep and for how long if requested. It may not be possible to delete some information immediately (for example, when stored in a backup system) even if we’re allowed to by law but if so this information will be prevented from being used until it can be deleted.

In order to provide our team with additional information to ensure that ShipperHQ operates correctly or to improve the operation of ShipperHQ we aggregate some data from all of our customers. We also may use aggregated data for marketing purposes, for example to describe the number of shipping quote requests processed by ShipperHQ. When used for any of these purposes, the data is fully anonymized and extremely limited so that no one can identify data originating from you or your customers. You can request that we do not use your data in this way or a full explanation of exactly what data may be used and how by contacting us.

We safeguard your data

We employ industry-standard best practices to keep your data safe including a variety of security practices and tools internally to make sure that members of the ShipperHQ team only have access to the information they need to do their job.

If we identify any data breaches which may expose personal information, we will notify you as appropriate and work with you to take whatever steps are necessary to address the issue.

ShipperHQ uses some third party applications or services (sub-processors) in order to operate correctly and your data may pass through or be stored by these applications as described in our Privacy Policy and User Agreement. These may include providers of application hosting or storage, payment processors, or analytics tools. All sub-processors used by ShipperHQ agree to protect your data with the same or greater security practices used by ShipperHQ and no sub-processor is permitted to access your data except for the specific purpose of ShipperHQ’s operational needs. You can contact us at any time for a list of sub-processors used by ShipperHQ.

For Customers of Retailers Using ShipperHQ

If you shop on a website which uses ShipperHQ, we may collect some information that you provide to that website in order to give you shipping information on behalf of the retailer. This information may include: your name, your company name, contact information such as telephone number or email address, the address you are shipping to, or other pieces of data required to provide you with shipping information.

We limit our use of your data

We store all of the information we collect about a shipping information request for up to 90 days in order to allow us to support the retailers using our system. This information is only used by our technical support team to identify issues when necessary and access is limited to only those members of our team who need access to do their job.

We also store a very limited set of information indefinitely. This information may include the city, state or region, post or ZIP code, and country that you enter as well as the total weight, price, and quantity of the products in your order. This information is used to give the retailer you are buying from analytical information about shipping information requests. This information may also be anonymized in such a way that no one can reasonably identify you and used by ShipperHQ to track performance of our system or for marketing purposes.

Your data is your own

At any time you can ask the retailer using ShipperHQ to request that all of your data is deleted. They can request that ShipperHQ deletes your information and we will do so as described in our User Agreement with that retailer.

For All Visitors to Our Websites

We use standard tools for tracking visitors to our website. This is in the form of cookies that are stored on the device you use to browse our website. This information is used so that we can see how visitors are interacting with our website and measure the success of our online marketing. You can use your web browser settings to stop us from creating or using these cookies at any time but if you do so you may not be able to use certain features or functionality of our websites.

If You Have Questions

We want you to know how we use your information and what your rights are with respect to your data. You can find full details in our Privacy Policy and User Agreement or contact us if you have any questions.

If you expect to collect and send to us information which is more sensitive than usual, operate in or work with companies or individuals within the European Economic Area or EU, or if you otherwise need additional safeguards than those provided by our standard policies, please contact us to discuss an additional Data Processing Addendum (DPA).

Link to full article

Google API Usage

Author: Karen Baker  |  May 25, 2018

Google are changing their API pricing and terms of use in a big way from June 11th 2018, with changes to both free usage limits, calculation of charges and their prices. These changes are significant and we are behind the scenes exploring the impact and next steps.

ShipperHQ uses Google Maps APIs for some of our advanced features, you may have received an email regarding your Google API key if you use these features.

We will provide an update here shortly, including any actions required by our users.

Read more about these changes from Google

 

Link to full article

New Partner Introduction: ReTrans Freight Simplifies Logistics for B2B & B2C Merchants Using ShipperHQ

Author: Nicola Malaney  |  February 1, 2018

partnership-retransIt’s 2018. eCommerce is in full swing and the marketplace is hotter than ever. It seems everywhere you look, there’s another tool available for managing your SEO, your metrics or your parcel freight. Shouldn’t there be a simplified way to manage your LTL freight by now? Here at ReTrans Freight, we couldn’t agree more and that is why we’re excited to have joined forces with ShipperHQ to provide a solution. Before we get into how our partnership can revolutionize your B2B and B2C businesses, we thought we’d share a little about who we are and how we found ourselves immersed in the dynamic world of eCommerce.

For over 30 years, we have focused on simplifying the transportation process and in fact, we were the first of our kind. Ever since, we’ve been building a team of experts in all aspects of freight management; Carrier and customer relationships, accounting and administration and of course, technology. Though our name has changed over time, we never lost sight of our mission, which is to equip our clients with tools that let them put their resources into scaling their business instead of just maintaining it.

There’s a lot of talk out there about the logistics industry and how many companies have some catching up to do when it comes to doing business in the eCommerce space.  We have always been ahead of the curve thanks to our powerhouse technology experts and agile team of logistics specialists. Today, we have the unique ability to simplify API and EDI carrier connectivity to allow users one point of access to a vast network of quality carriers, at highly competitive rates.

Ok, so what does that actually mean?

It means saying goodbye to paying for multiple connections, goodbye to hours spent reconciling hundreds of individual invoices and goodbye to paying more than you need to for your large freight. By linking up with ShipperHQ’s top-notch shipping management system, shoppers can now enjoy the same fluid checkout experience they’re used to, even on large and oversized purchases. Isn’t that the way it should be?

Why should the bulky or just plain heavy items be abandoned in the shopping cart, simply because no one could optimize those supply chains?

Last year, the ShipperHQ team published an insightful blog that discussed how to boost conversion rates. It stated that a staggering 28% of cart abandonment came from unexpected shipping costs. By utilizing state of the art shipping software and providing customers with reliable rate transparency, merchants can avoid dropoff at checkout for larger items. We’re thrilled to be collaborating with ShipperHQ on this venture, providing eCommerce equality for all types of freight!

Get to know us. We’d love to hear from you! Contact us at sales@retransfreight.com or visit us at www.re-transfreight.com


About the Author

Nicola is the Director of eCommerce Strategic Partnerships for ReTrans Freight where she focuses on identifying and developing alliances that create value for merchants looking to optimize and simplify their LTL eCommerce distribution.  She holds an MBA in International Business and Supply Chain Management and has used her expertise to enable many businesses to succeed in the eCommerce marketplace.

Link to full article

New Partner Introduction: VL OMNI brings Seamless Data Integration to ShipperHQ Customers

Author: Ashley Overton  |  December 14, 2017

Welcome to the age of automation!

Integration can be a huge amount of work, and this is the very reason we are proud to announce our partnership with VL OMNI.

VL OMNI helps merchants save time and money as they move data seamlessly through their infrastructure. As an agile and scalable SaaS data integration platform for real-time accurate customer order data, shipment details, inventory, prices and more, the VL OMNI Dashboard allows omnichannel and ecommerce businesses to grow and accelerate their business by providing strategic one-to-many integrations. By connecting applications together in a way that makes sense to the unique needs of your business, data is normalized with business rules applied directly to the data transformation for true, 100% integration. Perfectly automated data, exactly where and when your business needs it, fit to your business’ needs.

VL OMNI includes tracking for:

  • Typical transactions
  • Orders In & Out
  • Invoices In & Out
  • Shipping Status Update
  • Product Information Sync
  • Order Acknowledgements
  • Inventory Qty Updates
  • Price Sync
  • Warehouse Orders In & Out by status
  • And more

Current and prospective customers of ShipperHQ can look forward to benefiting from this newly established partnership. The partnership with VL OMNI expands the depth to which ShipperHQ data can be transmitted and automated.  The solution works to fit your business rather than forcing the business to adapt to the solution. Not only can standard ShipperHQ data movements be automated while taking business-specific rules into account, but with VL OMNI, ShipperHQ data can now be fully integrated with on-premise applications, legacy applications such as ERP systems, customized applications, and with trading partners using EDI (Electronic data interchange). 

VL was born in the EDI space in 1994, and has evolved within this market to expand into providing API integration capabilities to merchants who are looking to scale and remain competitive. With over 200 businesses who trust VL OMNI to move data seamlessly through their infrastructure as they grow, expand and accelerate their businesses, and over 280 application integrations in their connector library, VL OMNI is quickly becoming a trusted partner of the omni-channel sector and application providers.

Learn more about VL OMNI

Link to full article

Meet us in NYC for The Shopify Plus November Meetup

Author: Ashley Overton  |  November 21, 2017

Shopify Plus Meetup NYC

We’re thrilled to be traveling to the Big Apple to co-sponsor the Shopify Plus November Meetup! Because the August meetup turned out to be such a huge success, Dotmailer decided to give the community another chance to come out and enjoy networking and enriched discussions about available features and products on the platform.

The Shopify Plus November Meetup will be the final meetup of the year, so we are expecting to end the year with an even bigger bang. All events during the meetup will be geared towards helping merchants grow. This is a chance for long-time Shopify community members to reconnect, and gives newcomers a chance to develop relationships.

Our team was more than honored to receive an invite to sponsor this month’s event. Not only do sponsors help make the event and refreshments free for attendees, but they are responsible for contributing to the event content. The event will be segmented into two sessions: digital “speed dating” where attendees can learn about the sponsors’ technology and capabilities, followed by networking with a focus on merchants.

To bring a special touch to the session, sponsors are able to bing a special guest. Their special guest will be a merchant that actually uses their product and can speak to attendees about their experience with the product and Shopify as a whole.

Alex CranmerWe will have Alex Cranmer of International Military Antiques (IMA) joining us at our table as our special guest of the evening. You may already be familiar with Alex and IMA if you watch History Channel’s show, Pawn Stars; if not, you should check the company out online. IMA is a spectacular antique firearms and military collectibles dealer and expert that sells very unique and valuable items online. Alex is a great person to connect with to discuss obstacles that come along with selling items with strict shipping restrictions.

To cover specific Shopify Plus shipping questions, we have Karen Baker and Quentin Montalto from ShipperHQ attending. We already service a number of diverse and unique customers on Shopify, so we are psyched to take on attendees’ most challenging shipping questions.

Merchants come to ShipperHQ when they find that the shipping tools that come standard with their cart aren’t enough to fulfill their business needs. Whether they are looking to cover their shipping costs, address cart abandonment, expand the shipping options they offer, or utilize shipping promotions, ShipperHQ can help. We will be available for demos to show off the power of ShipperHQ and demonstrate how it can work to your needs.

Contact us if you would like to attend and we’ll get you added to the list!

 

Link to full article

USPS API Changes Sept 1st 2017

Author: Karen Baker  |  September 1, 2017

USPS on September 1st 2017  has changed their ‘First-Class Mail Parcel” Service to “First-Class Package Service – Retail”.

There are other changes as well, see Pitney Bowes for further details.

ShipperHQ Customers

Any customers using ShipperHQ will see no disruption of service.

Other eCommerce Users

For those customers NOT using ShipperHQ please see following notes re each platform:

Magento 1.x

NO Change is required for ShipperHQ Customers.

If you are using WebShopApps Dimensional Shipping and in your year’s support then contact our support for an update. Outside of this you will need to follow the instructions below and update the USPS.php file in the extension. All other extension users will need to follow the advice below.

You will need to alter the USPS implementation to use the new Shipping Method Name. Please note: We do not recommend you update the core files directly, so you should follow procedure to create a patch here (we would hope Magento Inc have released a patch already as this is service affecting). The following comments show you where the changes are.

Look for the file app/code/core/Mage/Usa/Model/Shipping/Carrier/Usps.php

Search for ‘method_to_code’.  You will see like following:

Magento 1 USPS API Change

Update to replace ‘First-Class Mail Parcel’ with ‘First-Class Package Service – Retail’ (this is a single dash). Its extremely important you spell this exactly as is else it will not be able to match.

Magento USPS after API Change

Optionally you can update the Shipping method name used, search for ‘0_FCP’ and you will see:

USPS Shipping Method Name Update

In app/code/core/Mage/Usa/etc/config.xml replace any occurrence of’First-Class Mail Parcel’ with ‘First-Class Package Service – Retail’.

In the Magento Admin panel you will need to refresh your shipping methods and select this new ‘Allowed Method’, else it still won’t display.

Magento 2.x

NO Change is required for ShipperHQ Customers.

The changes above apply, the directory locations are just different. See under vendor/magento/module-usps/Model/Usps.php.  

Shopify

We have confirmed that First-Class Package Rates are showing (updated Sept 3rd).

BigCommerce

Please contact your BigCommerce Rep if you are no longer seeing the correct USPS First-Class Mail Parcel(Package) Rates. In our testing we are able to see First-Class Rates, though not able to ascertain which.

About ShipperHQ

ShipperHQ is a storefront shipping management solution which gives you incredible flexibility in managing your shipping rates. Even for customers using Free Shipping ShipperHQ is a must, we include capabilities around Time in Transit, Pickup from Store, Address Validation, Multi-Warehouse, etc etc.  We also keep upto date with the APIs and worry about this stuff so you don’t have to ;).  We offer free migration services for WebShopApps customers. We are available on BigCommerce, Shopify, Magento 1&2, and WooCommerce.

Link to full article

UPS Security Update – A review of action required

Author: wsagen  |  May 11, 2016

Management Summary

  • UPS are upgrading their required security protocols – you won’t be able to use their API services unless you comply
  • There is no firm date for when this will be enforced, it was originally planned for May 31st 2016
  • If you are a Magento user, below we include some things you can check and verify to ensure you will meet these requirements
  • If you are a ShipperHQ user, no action is required on your part

Deeper Information

UPS have a detailed plan to upgrade their data security, as part of this plan they will be enforcing security protocols when you interact with their web services. To put it plainly, you’ll need to do some housekeeping if you are using Magento and any kind of UPS service.

Starting from May 31st 2016, UPS stated they will enforce TLS v1.2 on their web services and other online services like UPS.com, this has now been delayed with no firm date of when this enforcement will begin. This delay is a great opportunity for merchants and developers to get this requirement met and forget about it, well before it becomes a headache.

If you are using any of the following:

  • Magento’s built-in UPS shipping carrier
  • Any of the following WebShopApps stand alone UPS extensions:
    • UPS Date Shipping
    • UPS Calendar
    • Delivery Options for UPS
    • UPS Zones
    • UPS Freight
    • Dimensional Shipping
    • Address Validation via UPS
  • Any other UPS integration from a third party that accesses UPS via XML web services

There is no upgrade required to your code or Magento system. You’ll need to verify with your host the version of TLS that your server supports – some things to review are

  1. Check the version of OpenSSL is v1.0.1 or higher
  2. Check the version of cURL you have, v7.34 or higher will include TLS v1.2
  3. TLS v1.2 is enabled with your version of cURL

ShipperHQ customers will not need to take any action as we have already verified that our interactions with UPS including live rates, freight and address validation will meet their updated security requirements.

ShipperHQ.com. Come talk to us. Your cart, your shipping, your rules.

Link to full article