With ShipperHQ, merchants on Salesforce B2C Commerce Cloud can customize the shipping experience on their site to their unique products and customers

We are excited to announce that ShipperHQ’s cartridge for Salesforce Commerce Cloud platform is available for all merchants using its B2C-focused eCommerce solution.

Through this integration, you can easily tailor the shipping experience on your site for a variety of different buying scenarios. 

ShipperHQ’s enterprise-grade level shipping software accounts for factors like a customer’s location, the products they are buying and how much they are spending before returning the rates and delivery methods that appear on your checkout page. These tailored shipping options allow you to set expectations around shipping, reduce friction, and ultimately save you money by improving your margins.

“Since 2015, ShipperHQ has helped thousands of retailers around the world customize the checkout experience on their website, including brands like Kellogg’s, Rural King, Paul Mitchell and more,” said Quentin Montalto, COO at ShipperHQ. “We’re excited to now extend our support to companies on B2C Commerce and help them create a shipping strategy that aligns with how their business operates.”

Merchants using ShipperHQ can easily manage established relationships with their preferred carriers and discover new innovative delivery options that customers expect to see at checkout. You can access live, accurate shipping rates from over 50 logistics providers, including major domestic, LTL freight and international carriers like UPS, USPS, FedEx and DHL. Plus, utilize more specialized carrier services that work best for a customer’s budget and schedule, such as same-day delivery, in-home furniture delivery and alternate pickup.

“Over the last couple years, we’ve had an increasing amount of inquiries from retailers on Commerce Cloud. In fact, Metallica already uses ShipperHQ in their Salesforce store. But with this new integration, our solution will be readily open to other merchants on B2C Commerce who want to streamline their shipping options and provide clear delivery details, such as accurate delivery dates, at checkout.”

What does ShipperHQ’s Integration with Salesforce B2C Commerce Include? 

ShipperHQ on B2C Commerce grants merchants access to a suite of flexible tools to craft a successful shipping strategy no matter how complex your requirements may be. 

The integration will include all of ShipperHQ’s most popular features for Enterprise retailers, including:

  • Shipping Rules – Set rules, surcharges, discounts or promotions against conditions like geography, cart quantity and price
  • Dimensional Packing – Receive real dimensional packing automatically to determine best fit boxes per order, plus determine how items pack together
  • Multi-Origin Shipping – Establish all shipping origins, rate out of the closest origin to a customer and group orders into as few shipments possible
  • Live LTL Freight Rates – Show customers live LTL freight rates for bulky and heavy items, or high volume orders
  • Delivery Date & Time – Show accurate delivery dates at checkout based on operational factors like blackout dates, cut-off times and lead times
  • Address Validation – Determine if a customer’s address is residential or commercial  to be charged the correct last mile-delivery fees
ShipperHQ features available to Salesforce Commerce Cloud Merchants

A Reliable Partner for Your eCommerce Shipping Strategy

With ShipperHQ, retailers on B2C Commerce can create a complimentary shipping strategy that works hand in hand with their business goals, such as increased conversions and less abandoned carts.

With ShipperHQ, retailers on Salesforce B2C Commerce platform can create a complementary shipping strategy that’s profitable, drives eCommerce growth and is more optimized for conversions than competitors. 

“Through their eCommerce products, Salesforce has proven itself a platform for brands looking to drive growth online,” said Daniel Ziegler, Senior Business Analyst at ShipperHQ. “We’re thrilled to be bringing to their merchants our enterprise-grade capabilities and experience in managing complex shipping scenarios to empower even greater growth.”

The cartridge allows you, and the developers you work with, to take control of the shipping information displayed to customers at checkout. It also gives you ability to add things like product dimensions, shipping groups (for items that require special shipping rules) and attach specific shipping origins to the products you sell within Business Manager. Custom development would typically be required for merchants to achieve this level of personalization on B2C Commerce. 

“Salesforce is a company that continually looks beyond the borders of commerce to bring in other best of breed companies and give their merchants the tools they need to grow and succeed,” said Montalto. “As the commerce landscape continues to evolve, we believe they are a great partner to stand by.”

Merchants on Salesforce B2C Commerce cloud can easily install, test and use ShipperHQ’s cartridge in a matter of minutes, and have access to an award winning support team with same day response time. 

For more information, visit ShipperHQ’s Salesforce Commerce Cloud Link Marketplace listing. 

Interested in a demo?

Merchants can request a demo here or contact our sales team at sales@shipperhq.com directly.